State Farm® Insurance Agent Susan Hart
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
kathleen rosenow
October 8, 2024
5
out of
5
rating by kathleen rosenow
"Always very responsive. Made a claim today and it’s already been approved! THE BEST STATE FARM OFFICE!!"
We responded:
"Kathleen, Thank you for your wonderful review! I'm happy to know you found our team responsive and that your claim was approved so quickly. We strive to provide the best service possible. If you need any further assistance, we're always here to help. - Susan Hart - State Farm Insurance Agent, Orange, CA"
Grace Young
September 5, 2024
5
out of
5
rating by Grace Young
"Very helpful and quick response"
We responded:
"Grace, thank you for your wonderful review! I'm glad we could provide you with helpful and quick responses. If you need any further assistance, feel free to reach out. - Susan Hart - State Farm Insurance Agent, Orange, CA"
cedric eckwood
August 5, 2024
5
out of
5
rating by cedric eckwood
"State Farm one of my better decision"
We responded:
"Hey Cedric! I'm so glad you feel that way about choosing State Farm! Thanks for sharing your positive experience with us! If you ever need anything, we're here for you. - Susan Hart - State Farm Insurance Agent, Orange, CA"
Tim Dyson
August 5, 2024
5
out of
5
rating by Tim Dyson
"I have been a customer with Susan Hart for many years and they are the best. Super responsive to any time I’ve need them. I am grateful for their excellent level of service."
We responded:
"Hey Tim! Thanks a bunch for your awesome review! I'm so happy to hear that you've had such a positive experience with our team over the years. We're always here to help whenever you need us. If you ever have any questions or need assistance in the future, don't hesitate to reach out. - Susan Hart - State Farm Insurance Agent, Orange, CA"
William Baker
August 5, 2024
5
out of
5
rating by William Baker
"Great advice and service. Very approachable and willing to investigate to provide answers to our questions."
We responded:
"Hey William, thanks a bunch for your awesome review! I'm so glad you found our advice and service helpful. We're always here to answer your questions and provide the support you need. If you ever have more questions or need assistance, don't hesitate to reach out! - Susan Hart - State Farm Insurance Agent, Orange, CA"
Robert Myers
August 5, 2024
5
out of
5
rating by Robert Myers
"If you need an answer or help, Susan and her staff are the best. Professional and always friendly. I would recommend her to anyone interested in an Agent and Staff that know and understand insurance."
We responded:
"Bob, thank you for being a loyal State Farm customer for over 50 years! We appreciate the trust you have placed in us to handle your auto, home, life and health insurance needs. We are honored to have you as a part of our State Farm Insurance family and for choosing Susan Hart's Insurance Agency!"
Meyer 7
July 30, 2024
5
out of
5
rating by Meyer 7
"Excellent service always, They're very attentive and actually return your phone calls!!!"
We responded:
"Hey Meyer, thanks a bunch for the awesome review! I'm so glad you're satisfied with our service and that we can be attentive to your needs. We're always here to help and return your calls promptly! If you ever need anything else, just give us a shout. - Susan Hart - State Farm Insurance Agent, Orange, CA"
Kevin Moylan
July 30, 2024
5
out of
5
rating by Kevin Moylan
"Love the service and attention provided by Susan and her team. My family has relied on Susan Hart’s services for decades. We couldn’t be happier with their full care and attention in every insurance matter. Highly recommended."
We responded:
"Hey Kevin, thanks a bunch for your awesome review! I'm so happy to hear that you and your family have been satisfied with our service for decades. Your recommendation means a lot to us! If you ever need anything, we're always here to help. - Susan Hart - State Farm Insurance Agent, Orange, CA"
Bianca Gallardo
July 29, 2024
5
out of
5
rating by Bianca Gallardo
"Erica has been incredible these past couple years and is very helpful."
We responded:
"Hi Bianca! I'm so happy to hear that Erica has been incredible and helpful over the past couple of years! We really appreciate your feedback and are grateful to have Erica on our team. If you ever need anything else, feel free to reach out! - Susan Hart - State Farm Insurance Agent, Orange, CA"
Cynthia Shaffer
July 29, 2024
5
out of
5
rating by Cynthia Shaffer
"The best team EVER!"
We responded:
"Hi Cynthia! Thanks so much for the awesome review! We're so happy you think our team is the best ever! If you need anything else, we're always here to help. - Susan Hart - State Farm Insurance Agent, Orange, CA"
L. M. West
July 27, 2024
5
out of
5
rating by L. M. West
"Great insurance providers."
We responded:
"Thank you for choosing Susan Hart's State Farm Insurance Agency for your insurance needs. We look forward to handling all of your insurance in the coming years!"
Sharri Myers
July 22, 2024
5
out of
5
rating by Sharri Myers
"I love State Farm and know that when I have a question I am able to contact them and talk to a real person in a timely manner. I can’t say enough about their great customer service."
We responded:
"Sharri, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Vinny Colon
July 21, 2024
5
out of
5
rating by Vinny Colon
"Over the past few years, I have been a loyal customer, and I have never considered changing insurers because of the exceptional service and fantastic customer support they offer. Thank you for always being on top of everything and for your outstanding customer service skills. I look forward to continuing our relationship in the future."
We responded:
"Hi Vinny, thanks a lot for your kind words and for being such a loyal customer! I'm so glad to hear that you've been satisfied with our service and customer support over the years. We look forward to continuing our relationship and are always here for any of your insurance needs! - Susan Hart - State Farm Insurance Agent, Orange, CA"
Quent Cassen
July 19, 2024
5
out of
5
rating by Quent Cassen
"After my premium increased significantly last month, Stacy spent time with me to make changes to my home insurance policy to reduce the premium without sacrificing coverage. In the past she has advised me on additional ways to reduce my combined auto and home premiums. I have been a customer of Susan Hart’s agency for more than 50 years. Outstanding customer service with emphasis on minimizing cost in this era of ever increasing insurance rates."
We responded:
"Quent, thank you for your very kind comments. We really appreciate it. It has always been a pleasure working with you over the years. Susan"
Mike Bush
July 18, 2024
5
out of
5
rating by Mike Bush
"It was pleasant to see my car insurance rate decrease this month to a very low rate. The office staff has been wonderful to deal with over many years, they have details regarding my questions immediately at hand with no guesswork. Susan's office is always competent and kind and a credit to the State Farm company. Thanks!. Update: July 2024 For well over 30 years, Jeri and I have had a wonderful relationship with Susan Hart's State Farm Insurance Agency. The staff has always been knowledgeable, caring and kind. Our insurance needs, both car and home, have always been well attended. Thanks! Mike"
We responded:
"Thank you for the wonderful review, Mike We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Scott M.
July 17, 2024
5
out of
5
rating by Scott M.
"I love this office. Everyone i speak with is kind and helpful... would recommend this office to all I know."
We responded:
"Scott, thank you so much for your wonderful review! We're so glad to hear that you find our team kind and helpful! Your recommendation means a lot to us. If you ever need anything, we're here for you! Susan Hart - State Farm Insurance Agent, Orange, CA"
Carolyn Bouchey Carbajal
July 16, 2024
5
out of
5
rating by Carolyn Bouchey Carbajal
"I would highly recommend Susan Hart’s State Farm Office. I have been a loyal customer for many years. I have trusted them with all my insurance needs. The office staff, Stacy and Erica are courteous, efficient and very knowledgeable. If you are looking for a great insurance agency…look no further!"
We responded:
"Hi, Carolyn! Thank you for the shoutout for Erica and Stacy! They are a vital part of the team and we appreciate how much they care about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of STATE FARM!"
JERRY ALGEO
July 16, 2024
5
out of
5
rating by JERRY ALGEO
"I have had all my real estate and automobiles insured by Susan Hart's office for decades and have always received excellant service. Stacy Hurt in Susan's office has been particulaly helpful to me over the years and especially now while I am dealing with a flooded rental unit. I highly recommend them!!"
We responded:
"Thank you, Jerry, for your long-standing trust in our office for your real estate and auto insurance needs! I'm glad Stacy has been there to assist you, especially during challenging times like dealing with a flooded rental unit. We appreciate your recommendation and are grateful for your loyalty over the years! If you ever need further assistance, please don't hesitate to reach out. Thank you for choosing Susan Hart's - State Farm Insurance Office in Orange, CA"
Byron Almond
July 16, 2024
5
out of
5
rating by Byron Almond
"Susan Hart and her have courteous and professional. Susan Hart has been my insurance agent for over 30 years."
We responded:
"Thank you for your loyalty and kind words, Byron! I'm grateful for the opportunity to serve you for over 30 years. It's always a pleasure to assist you with your insurance needs. Please feel free to reach out if you ever need anything. - Susan Hart - State Farm Insurance Agent, Orange, CA"
Marco Aiello
July 16, 2024
5
out of
5
rating by Marco Aiello
"Exceptional Service. Susan and Stacy always take great care of us - for many years now."
We responded:
"Thank you, Marco! I'm glad Stacy and our office has consistently provided exceptional service to you for many years. We are grateful for your loyalty and trust in our office. Please feel free to reach out if you ever need assistance in the future. - Susan Hart - State Farm Insurance Agent, Orange, CA"
Trish Schack
July 15, 2024
5
out of
5
rating by Trish Schack
"Always the best customer service from Stacy Hurt. She's so helpful and so quick to respond to any issues I've ever had."
We responded:
"Trish, thank you for your wonderful comments regarding Stacy, She is definitely an asset to our office. We sincerely appreciate your loyalty to our office. Thank you for choosing Susan Hart's State Farm Agency for all your insurance needs."
Thom Ward
June 4, 2024
5
out of
5
rating by Thom Ward
"An UPDATE to my review 2 years ago...My 2014 Jetta died on me and again I purchased a new vehicle. I left one message and 1-hour later I was contacted by Erica requesting information. 15 minutes later...my insurance was changed for my new vehicle and the new insurance card was emailed to me...once again the 5 star service continues from this office...Many thanks to the team. I have been with State Farm since I was 16 years of age. Along the way I decided to try a couple of other insurance companies which proved to be the wrong move and both times I immediately went back to State Farm. My last transition with State Farm was some 50 years ago when I was fortunate to engage Susan Hart as my agent. Susan and her staff have always been responsive...I have always received a call back or responded to by email within a few hours if not minutes pending on the importance of my call/inquiry. Susan is supported by a staff of highly qualified individual including Erica, and Stacey. Many times I will call and they can handle my questions immediately. Of course the agency is simply representing a service...and State Farm Insurance delivers what Susan and her staff promote. When I have had an accident and if an adjuster is needed, they are prompt in responding and funding a claim. I have found their pricing to be fair and they live up to everything they promote. If you are looking for a New agent with an outstanding staff, look no further than Susan Hart. They are primarily the reason that I have been with this office for over FIFTY (50) years. They have serviced me well both when I lived in Orange County to my move to San Francisco in 1989...They are my rock...both for my automobile, home and my rental unit. Look no further! Thom Ward"
We responded:
"We love seeing reviews like this, Thom! Thank you for taking the time share your experience with our office. Our team works hard to provide a great insurance experience in California and we are so happy to hear that Erica and Stacy have been there to help you with all of your insurance needs. They are both fantastic assets to our office. We are also thrilled to hear that State Farm has been there for you in the event of a claim as well. It is a pleasure having you as part of the State Farm Family and trusting us for all of your insurance needs. Thank you for choosing Susan Hart's State Farm Insurance Agency. Thank you for letting us be your Good Neighbor for over 50 Years!"
Abby Gourley
March 27, 2024
5
out of
5
rating by Abby Gourley
"I went in needing to set up car insurance and she was extremely kind and was able to take care of my needs very efficiently!!"
We responded:
"I’m glad you found Stacy to be so helpful. She is a great asset to our agency. Thank you for choosing Susan Hart’s State Farm Insurance Agency. We look forward to a long relationship with you. "
V T
February 16, 2024
5
out of
5
rating by V T
"5 star insurance agency! Stacy helped me to save on my premium, she thoroughly explained all the policy details. Stacy is quick on responses and provided a grate service. Highly recommend this State Farm agency for a home, auto and RV insurance!"
We responded:
"Vitaliy, thank you for sharing your experience with our office! Our team strives to provide quality coverage, and we are happy to hear that Stacy was able to do that for your home, auto, and RV insurance policies! We are thankful for your trust in our office to help secure what matters most."
Andrew Davidoff
February 12, 2024
5
out of
5
rating by Andrew Davidoff
"Susan and Stacy were professional, knowledgeable and a pleasure to work with."
We responded:
"It was a joy working with you, Andrew! Thank you for the shoutout for Stacy. Thank you for choosing State Farm Susan Hart's office for your insurance needs. We sincerely appreciate your business."