State Farm® Insurance Agent Susan Hart
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cesar Castillo
March 11, 2025
5
out of
5
rating by Cesar Castillo
"I had the pleasure of meeting with Susan and her incredible team, Erica and Stacy, and I couldn’t be more impressed! They are not only highly knowledgeable but also make the entire insurance process smooth and stress-free. Whether you’re looking to review your current coverage or get a quote for your auto insurance, I highly recommend giving them a chance to earn your business. Their expertise, professionalism, and genuine care for their customers truly set them apart. Don’t miss out on working with a team that puts your needs first!"
We responded:
"Cesar, thank you so much for your kind words and for taking the time to share your experience with us. Stacy, Erica and I truly appreciate your support and recognition of our professionalism and insurance expertise. Your gracious encouragement means a lot to us, and we are grateful for the opportunity to serve you and others seeking insurance solutions. If you ever need anything or have insurance questions in the future, we're always here to help. Thanks again for your trust and recommendations of Susan Hart's State Farm Insurance Agency."
ilah BROCK
March 6, 2025
5
out of
5
rating by ilah BROCK
"Susan Hart's office is amazing. I love this place. I have been with this office over 40 years. You will be amazed at the professionalism and the personal touches each of the staff provides. I can't recommend Susan Hart's office enough! Thank you, all!"
We responded:
"Thank you, Ilah, for your wonderful feedback! We're so happy to have had you with us for over 40 years. It's fantastic to know that our team's professionalism and personal touches have made such a positive impact. We truly appreciate your recommendation and are always here to assist with any of your insurance needs."
Jftch4
March 6, 2025
5
out of
5
rating by Jftch4
"It’s very friendly and easy smooth processing work with her."
We responded:
"Thank you for your wonderful feedback! I'm glad to know that you found the process friendly and smooth. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
nicholas howe
February 15, 2025
5
out of
5
rating by nicholas howe
"Susan Hart is absolutely incredible! She’s literally a phone call or text away and is there to help without hesitation. I can’t recommend her enough. If you’re not with Susan I’d highly recommend reaching out to her and I bet she will find a solution."
We responded:
"Thank you, Nicholas, for your wonderful feedback! I'm so happy to know that you appreciate the accessibility and support I strive to provide. Your recommendation means a lot. If you ever need further assistance or have questions, please feel free to reach out anytime."
Emily Sagherian
February 6, 2025
5
out of
5
rating by Emily Sagherian
"Stacy helped me with a quote and gave me some good information. Some agents at other locations haven’t been so helpful so I appreciate her quick response and kindness!"
We responded:
"Thank you, Emily, for sharing your experience! I'm happy to hear that Stacy was able to assist you with a quote and provide valuable information. It's wonderful to know that her quick response and kindness made a difference. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Mario Robles
January 17, 2025
5
out of
5
rating by Mario Robles
"Incredibly friendly staff and are always available to help and answer questions. Erica helped me get the most competitive rates for my car insurance. The strong follow-up will keep me loyal to the State Farm family."
We responded:
"Thank you, Mario, for your fantastic review! I'm delighted to hear that our team, especially Erica, was able to assist you in finding competitive rates for your insurance. It's wonderful to know that our strong follow-up has made you feel part of the State Farm family. If you have any more questions or need assistance in the future, don't hesitate to reach out. We're here to help!"
Zach Lantz
January 16, 2025
5
out of
5
rating by Zach Lantz
"Erica is great! I’ve been with her through many vehicles and she’s always looking for a way to help me out and make sure I’m paying a fair price."
We responded:
"Thank you, Zach, for sharing your experience! I'm glad to know that Erica has been consistently helpful and attentive to your needs over the years. It's wonderful to hear that she ensures you're getting a fair price. If you ever have more questions or need assistance, feel free to reach out to our office. We're here to help!"
Matt Lantz
January 16, 2025
5
out of
5
rating by Matt Lantz
"Erica is such a pleasure to work with! I’ve had my policies through her for years and any time i have a question or concern she is prompt and precise with getting me an answer or solution. I couldn’t recommend her services enough"
We responded:
"Thank you for taking the time to leave us a review. Susan Hart's State Farm office in Orange would be nothing without policyholders like you!"
Mary Cobb
December 23, 2024
5
out of
5
rating by Mary Cobb
"Popping back in to say thanks for being there to assist as we transitioned to a new car during a busy holiday season, and then discovered we needed some specific wording included on the documentation. As always, amazing communication made the process easier that I had feared. My little request was treated with reassuring urgency despite weekend and holiday timing. Thank you!"
We responded:
"Hello Mary. Thank you for your very kind review on Google yesterday. It is always a pleasure working with you and we really appreciate you taking the time to share your experiences with our office. Stay safe in these most unusual times. Susan"
Bailey Falk
December 5, 2024
5
out of
5
rating by Bailey Falk
"Erica is extremely helpful, kind, prompt, and communicative. My entire family works with her and adores her. She makes everything so simple and is truly a pleasure to work with!"
We responded:
"Bailey, thank you for your wonderful review! I'm so happy to hear that Erica has been such a valuable resource for you and your family. Her dedication to making things simple and her prompt communication are truly appreciated. We're grateful to have her on our team. If you ever need anything else, don't hesitate to reach out!"
Deedi Paine
November 12, 2024
5
out of
5
rating by Deedi Paine
"Im so happy my sister introduced me to Susan Hart, State Farm Insurance for my vehicle. My rate is lower than it was with AAA, and the service is local!"
We responded:
"Deedi, I'm so happy you had a positive experience with our office! It's wonderful to know that you're satisfied with your new vehicle insurance rate and appreciate the local service. We're always here to help with any future needs or questions. Thank you for choosing us! - Susan Hart - State Farm Insurance Agent, Orange, CA"
Julisa T
November 4, 2024
5
out of
5
rating by Julisa T
"Susan heart and her team have been so outstanding in the quality of their service and are an asset to the company. Her team has consistently been quick to reply, very efficient, and helpful. I absolutely recommend this team to anyone! I almost left State Farm because of my previous agent who constantly gave me 1 star service. 5+ Stars for the Susan Hart team"
We responded:
"Thank you so much for such a glowing review. We really appreciate it and appreciate you. It is our pleasure to serve you in every way we can. Thank you for choosing Susan Hart' s State Farm office for your insurance needs. Susan"
Winkie Sonnefield
October 29, 2024
5
out of
5
rating by Winkie Sonnefield
"Susan Hart is professional, kind and always has your best interests at the top of her list"
We responded:
"Winkie, I'm so glad you feel that way about our service! It's wonderful to know that our professionalism and dedication to your best interests are appreciated. Your kind words mean a lot to us. If you ever need anything, don't hesitate to reach out. - Susan Hart - State Farm Insurance Agent, Orange, CA"
Corree Riley
October 23, 2024
5
out of
5
rating by Corree Riley
"Nothing short of Amazing. Always responsive, knowledgeable and go above and beyond to ensure my needs are met."
We responded:
"Corree, thank you for your wonderful review! I'm happy to know that our team has been responsive and knowledgeable in meeting your needs. We always strive to go above and beyond for our customers. If you ever need further assistance, we're here for you. - Susan Hart - State Farm Insurance Agent, Orange, CA"
kathleen rosenow
October 8, 2024
5
out of
5
rating by kathleen rosenow
"Always very responsive. Made a claim today and it’s already been approved! THE BEST STATE FARM OFFICE!!"
We responded:
"Kathleen, Thank you for your wonderful review! I'm happy to know you found our team responsive and that your claim was approved so quickly. We strive to provide the best service possible. If you need any further assistance, we're always here to help. - Susan Hart - State Farm Insurance Agent, Orange, CA"
Grace Young
September 5, 2024
5
out of
5
rating by Grace Young
"Very helpful and quick response"
We responded:
"Grace, thank you for your wonderful review! I'm glad we could provide you with helpful and quick responses. If you need any further assistance, feel free to reach out. - Susan Hart - State Farm Insurance Agent, Orange, CA"
cedric eckwood
August 5, 2024
5
out of
5
rating by cedric eckwood
"State Farm one of my better decision"
We responded:
"Hey Cedric! I'm so glad you feel that way about choosing State Farm! Thanks for sharing your positive experience with us! If you ever need anything, we're here for you. - Susan Hart - State Farm Insurance Agent, Orange, CA"
Tim Dyson
August 5, 2024
5
out of
5
rating by Tim Dyson
"I have been a customer with Susan Hart for many years and they are the best. Super responsive to any time I’ve need them. I am grateful for their excellent level of service."
We responded:
"Hey Tim! Thanks a bunch for your awesome review! I'm so happy to hear that you've had such a positive experience with our team over the years. We're always here to help whenever you need us. If you ever have any questions or need assistance in the future, don't hesitate to reach out. - Susan Hart - State Farm Insurance Agent, Orange, CA"
William Baker
August 5, 2024
5
out of
5
rating by William Baker
"Great advice and service. Very approachable and willing to investigate to provide answers to our questions."
We responded:
"Hey William, thanks a bunch for your awesome review! I'm so glad you found our advice and service helpful. We're always here to answer your questions and provide the support you need. If you ever have more questions or need assistance, don't hesitate to reach out! - Susan Hart - State Farm Insurance Agent, Orange, CA"
Robert Myers
August 5, 2024
5
out of
5
rating by Robert Myers
"If you need an answer or help, Susan and her staff are the best. Professional and always friendly. I would recommend her to anyone interested in an Agent and Staff that know and understand insurance."
We responded:
"Bob, thank you for being a loyal State Farm customer for over 50 years! We appreciate the trust you have placed in us to handle your auto, home, life and health insurance needs. We are honored to have you as a part of our State Farm Insurance family and for choosing Susan Hart's Insurance Agency!"
Meyer 7
July 30, 2024
5
out of
5
rating by Meyer 7
"Excellent service always, They're very attentive and actually return your phone calls!!!"
We responded:
"Hey Meyer, thanks a bunch for the awesome review! I'm so glad you're satisfied with our service and that we can be attentive to your needs. We're always here to help and return your calls promptly! If you ever need anything else, just give us a shout. - Susan Hart - State Farm Insurance Agent, Orange, CA"
Kevin Moylan
July 30, 2024
5
out of
5
rating by Kevin Moylan
"Love the service and attention provided by Susan and her team. My family has relied on Susan Hart’s services for decades. We couldn’t be happier with their full care and attention in every insurance matter. Highly recommended."
We responded:
"Hey Kevin, thanks a bunch for your awesome review! I'm so happy to hear that you and your family have been satisfied with our service for decades. Your recommendation means a lot to us! If you ever need anything, we're always here to help. - Susan Hart - State Farm Insurance Agent, Orange, CA"
Bianca Gallardo
July 29, 2024
5
out of
5
rating by Bianca Gallardo
"Erica has been incredible these past couple years and is very helpful."
We responded:
"Hi Bianca! I'm so happy to hear that Erica has been incredible and helpful over the past couple of years! We really appreciate your feedback and are grateful to have Erica on our team. If you ever need anything else, feel free to reach out! - Susan Hart - State Farm Insurance Agent, Orange, CA"
Cynthia Shaffer
July 29, 2024
5
out of
5
rating by Cynthia Shaffer
"The best team EVER!"
We responded:
"Hi Cynthia! Thanks so much for the awesome review! We're so happy you think our team is the best ever! If you need anything else, we're always here to help. - Susan Hart - State Farm Insurance Agent, Orange, CA"
L. M. West
July 27, 2024
5
out of
5
rating by L. M. West
"Great insurance providers."
We responded:
"Thank you for choosing Susan Hart's State Farm Insurance Agency for your insurance needs. We look forward to handling all of your insurance in the coming years!"