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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Juana Valdivia

July 26, 2023

5  out of  5 rating by Juana Valdivia
"Erica was so helpful, thank you so much, for all your help greatly appreciate it."

Keanu Correia

July 12, 2023

5  out of  5 rating by Keanu Correia
"Best agents only agents"

Beatriz Morales

June 26, 2023

5  out of  5 rating by Beatriz Morales
"State Farm is great company and Erica is one of many reasons why State Farm is so great."

Maria Avila

June 26, 2023

5  out of  5 rating by Maria Avila
"THANK YOU SO MUCH Erica!! for your professional, efficient work, and friendliness service. You are the best!! I will definitely refer you to all my friends."

Shahrazad Meloni

May 5, 2023

5  out of  5 rating by Shahrazad Meloni
"The ladies that work at the office are always so friendly and helpful . My family has been purchasing our insurance with this state farm team for over 20 years . Awesome customer service ."

Ronna Shipman

April 26, 2023

5  out of  5 rating by Ronna Shipman
"We have insured many homes and autos over the years and have found that Stacy Hurt is the finest agent we've worked with. She provides excellent service, takes the time to explain all options to suit our needs and follows through promptly, always with a cheerful attitude. We recommend Stacy to all our friends in need of insurance."

Mark Olmstead

March 8, 2023

5  out of  5 rating by Mark Olmstead
"Erica in Susan's office helped me resolve an ongoing issue with the state of California. I was greatly relieved and grateful for her assistance."

steve woodside

December 29, 2022

5  out of  5 rating by steve woodside
"Knowledgeable and wonder staff. I have been a customer for 40 years. I and highly recommend them for any insurance need!"

Jacqueline Gramajo

December 6, 2022

5  out of  5 rating by Jacqueline Gramajo
"I was deeply satisfied by the service I received when coming into State Farm. I’m usually nervous when it comes dealing with insurance. It was not the case when I came in to Susan’s office. She walk me through the whole process. She took her time to go over a questions or concerns I had. She did the best she could for me to leave with the best possible option. I can’t thank them enough for their amazing services."

Tellez Tellez

November 30, 2022

5  out of  5 rating by Tellez Tellez
"Love this office friendly staff remarkable customer experience."

Michelle Shadan

November 3, 2022

5  out of  5 rating by Michelle Shadan
"Erica was very helpful is setting up my renters insurance. The process was so easy and quick. I am very happy to be working with her for all my insurance purposes."

Katie Skinner

August 24, 2022

5  out of  5 rating by Katie Skinner
"Stacy Hurt at Susan Hart's office has been my agent for about 20 years. She is an incredible agent and has always treated myself and my family like her family. She has held our hands through family deaths, births and big life changes. Always with a smile, a fabulous attitude and a wealth of knowledge. We are moving out of state and I will miss knowing she's there in case I need anything. If you need an agent Stacy is your gal."

David Schweitzer

August 11, 2022

5  out of  5 rating by David Schweitzer
"Stacy was very helpful. She went above and beyond to make a transaction that could of been difficult very easy. People like Stacy are the reason I’ve stayed with the Susan Hart office for over 20 years."

Sharri Myers

July 29, 2022

5  out of  5 rating by Sharri Myers
"I love State Farm, and my agent has become a friend that I can trust after all these years. That is what I look for more than reducing a payment. I could not be happier dealing with a proven trustworthy advisor for my insurance needs!"


July 26, 2022

5  out of  5 rating by jose_z33_
"Erica is The best insurance agent I’ve had she’s very communicative and answers all questions I have. I’m glad I switched over to State Farm because of her."

Loris Pesante-Reyes

July 25, 2022

5  out of  5 rating by Loris Pesante-Reyes
"Erica was delightful to work with. She answered all our questions and gave us quotes that best works for our needs. Thank you for your transparency and professionalism."

Dawn McGalliard

June 20, 2022

5  out of  5 rating by Dawn McGalliard
"This group of ladies are the best. Been a customer for many years and have always received A+++ service. I usually work with Erica and Stacey and they are both so incredibly helpful and efficient and quick to address any concerns. Highly recommend this office for your insurance needs."

Carolyn Bouchey Carbajal

June 6, 2022

5  out of  5 rating by Carolyn Bouchey Carbajal
"I would highly recommend Susan Hart’s State Farm Office. I have been a loyal customer for many years. I have trusted them with all my insurance needs. The office staff, Stacy and Erica are courteous, efficient and very knowledgeable. If you are looking for a great insurance agency…look no further!"

JoAnn Gutierrez

June 6, 2022

5  out of  5 rating by JoAnn Gutierrez
"Susan Harts office is always a phone call away to assist me with my auto insurance and fire insurance. Having a local agent in Orange, makes for convenience whenever my family needs assistance. I recommend their office for your insurance. Thanks ladies."

Caitlin Trail

June 5, 2022

5  out of  5 rating by Caitlin Trail
"Erica was a huge help!"

Jacklyn Trapp

June 5, 2022

5  out of  5 rating by Jacklyn Trapp
"Erica has always been helpful and informative with my insurance"

Mike Bush

June 2, 2022

5  out of  5 rating by Mike Bush
"It was pleasant to see my car insurance rate decrease this month to a very low rate. The office staff has been wonderful to deal with over many years, they have details regarding my questions immediately at hand with no guesswork. Susan's office is always competent and kind and a credit to the State Farm company. Thanks!."

Pamela Welty

May 6, 2022

5  out of  5 rating by Pamela Welty
"Customer service is top notch. I have kept with this office even after moving to Northern California as I always feel like a preferred client when I call. I have car, personal item, and renters with them."

Barry Nagoshiner

May 4, 2022

5  out of  5 rating by Barry Nagoshiner
"I am a 30+ year client of Susan and her talented client friendly, and knowledgeable staff. Susan, Stacy and Erica have helped me save time, money and worry. When they could not immediately resolve my issue, I received a reply generally the next business day."

Marisol Rodriguez

April 26, 2022

5  out of  5 rating by Marisol Rodriguez
"Erica Muriel is an outstanding agent at Susan Hart's agency and has been representing my family and I for many years. I was recommended to Susan Hart's office by a friend who said their prices were fair and their customer service top notch. She was so right. Erica is attentive, responsive and cares so much. She will guide you in the right direction when it comes to the complex world of insurance. Highly recommend."